The House

Jewellery Care

A lab-grown diamond is the hardest thing you own. The gold around it deserves gentler company.

01 — Warm water, one drop of soap02 — A soft brush, gently beneath the stone

Day to day

  • Last on, first off. Jewellery goes on after scent, cream and hairspray, and comes off before sleep, sport and swimming.
  • Keep pieces apart. Diamond scratches gold — and other diamonds. One piece per pouch or compartment; the Sertelle box is designed to live on a dressing table for exactly this reason.
  • Mind the chemicals. Chlorine attacks gold alloys; salt water dulls polish; household cleaners cloud settings. Rings off for pools, sea and washing up.
  • Chains fasten before they travel. Clasp necklaces and bracelets before laying them down and they will not knot.

Cleaning at home

Warm water, a single drop of washing-up liquid, a soft baby toothbrush, five gentle minutes. Brush beneath the stone where skin oils gather — that film is what makes a diamond look tired. Rinse over a closed plug, dry with a lint-free cloth. Monthly is plenty.

03 — Pat dry in a lint-free cloth04 — Hold it to the light. Monthly is plenty

The film that dulls a diamond is skin oil and soap residue, and it gathers underneath the stone where light enters — which is why the brush works from below and the rinse matters as much as the wash. Five unhurried minutes returns the fire completely.

Skip ultrasonic cleaners at home: they are safe for most solitaires but can loosen pavé over time. Ours is calibrated, and using it is free — see below.

Metal by metal

  • 18k yellow and rose gold develop a soft patina with wear; an annual professional polish returns the mirror.
  • 18k white gold is rhodium-finished; high-wear rings enjoy re-plating every couple of years, complimentary under Sertelle Care.
  • Platinum does not thin with polishing — it burnishes. Its gentle satin developing over years is the point.

Sertelle Care, for life

Professional cleaning, claw checks and polish are on the house, forever. Post your piece to us insured — or bring it to Mayfair — and it returns as it left the workshop. Details on Resizing & Re-polishing and the Lifetime Warranty.

Certified by IGI or GIA. Hallmarked at the London Assay Office. Yours for life — resizing, re-polishing and care, on the house.