The short version: insured next-day UK delivery, worldwide DDP shipping, 30-day returns on ready-to-ship pieces, and a made-to-order promise that includes a free resize within 60 days.
The detail, by subject
- Insured UK Delivery — timings, plain packaging, signatures and Saturday delivery.
- International Delivery — zones, DDP duties handled at checkout, worldwide returns.
- 30-Day Returns — the process, the honest definition of unworn, and the made-to-order terms.
- Lifetime Warranty — what is covered forever, and how a claim works.
Made to order, in one paragraph
Configured pieces are made in 10–14 days at our London bench, sent insured and signed-for, and — because they are made for you alone — carry a free 60-day resize and the lifetime warranty in place of the standard return. Every parcel travels in plain packaging with the certificate under the lid.
Certified by IGI or GIA. Hallmarked at the London Assay Office. Yours for life — resizing, re-polishing and care, on the house.